FAQ's

How long does it take to make my signet ring?
What are your opening times?
What are the nearest train stations to your workshop and showroom?
Can I supply my own artwork for you to engrave?
Do I need to make an appointment to visit your workshop or showroom?
What is a crest?
Our family name does not show up in your crest database?
Why are seal engraved signet rings engraved in reverse?
What is the difference between the Extra Heavy Oxford Oval verses the Oxford Oval?
Do you undertake special commissions?
Measuring your finger
International ring size conversion table
What happens if my signet ring is the wrong finger size?
What is a coat of arms?
How do I place an order?
Why should I register for the Members Area?
Payment methods & transaction security & Privacy
Is VAT charged online?
I am an overseas customer, will I be charged VAT?
Do you deliver overseas?
Customs
Delivery
Introduction to Gold
Advice on which gold to opt for
Three Shades of Gold
What is a Hallmark?
What is 'dirty gold'?
Ethics
Christmas 2017 orders
New Store Opening
Christmas 2017 Opening Hours